CarePhone

To Kenneth Døj it gave a sense of security knowing that via the CarePhone, home care assistants were able to help his dad, who would not let visitors into his home.
37-year-old Kenneth Døj from Odense describes the CarePhone as "a cool initiative" for his dad, who had COPD (chronic obstructive pulmonary disease).
"For some reason, my father was not interested in letting home care assistants into his home. Therefore, for someone who would not allow visits, the CarePhone is a brilliant solution. It is not as intrusive to accept a CarePhone in ones house as letting a stranger in - in this case a home care assistant. I was a little sceptical at first and thought it was a much less caring solution at first, but it was perfect for my father and his needs", says Kenneth Døj.

The CarePhone is a video screen that is installed in the patient’s home and is operated through a secure line. The home care assistant at Odense Municipality calls the patient and can see the patient via the screen. The patient is also able to call up the employee, if there is an emergency where help is needed.

Ready at 8 am

Both Kenneth Døj and his siblings were reassured knowing that an employee from the home care assistance would call their dad every morning at 8 am to hear how he was doing. “The employee always rang at the agreed upon time. One day they said: I can see that you are not feeling well today. So they called the doctor to make sure that my father came under medical treatment. As a relative, I was really happy, because it gave me a reassurance that they watched over my father”, says Kenneth Døj and continues:

“It worked fine for my father. He was super happy about it and had good conversations via CarePhone and the screen, so it is a perfect solution. We loved it and it gave us a sense of security. It is a good invention."

A useful tool

Kenneth Døj works as a social and health care assistant and through his profession, he can see that the CarePhone has great potential: “I think it is an incredible tool. I could very well imagine that home care assistants will be able to identify symptoms of sickness much earlier with the help of the CarePhone. It would save many resources if people would not become so ill that they would need hospitalisation. The fact is that in these times, society looks at saving resources, and the Carephone could be the solution if allowed to be used."

Facts:

Kenneth Døj thinks the CarePhone is especially good for people who do not want a home care assistant in their house. It is a way to keep the patients supervised without a physical visit from a home care assistant. A patient with the CarePhone does not have to deal with different employees from the home care assistance, but would have access to familiar faces via video screen. The home care assistants operating the CarePhone know the patients so well, that they can tell when something is wrong and arrange for assistance.
 
Contact
Lars Bo Nielsen
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